Network Veka

Many double glazing companies concentrate on the hard sell, with product quality and service often coming a relatively poor second.

Instead, Network Veka been quietly building up what they believe to be the most professional network of manufacturers and installers in the country.

Network Veka police the Manufacturing process.

The quality of products are monitored at every stage of manufacture and this ensures that we have 100% confidence in the product that leaves the factory and you can be sure of trouble free replacement windows, doors and conservatories.

All surveyors are fully trained and follow a multi-point check list to ensure that your installation is of the highest standard and that nothing is left to chance.  

Network Veka monitor every installation with an independent customer questionnaire.

The Satisfaction Survey Questionnaire allows you to praise or criticise the member  (installation company) as appropriate. You return it directly to Network VEKA in confidence and any problem is immediately looked into.

This audit of the members' work protects the integrity and reputation of the Network and it explains why all of the installers achieve such consistently high levels of excellence.

Addison Ousebank have been approved Network Veka Installers since 2002.  Plus, Network Veka Customer Satisfaction Regional Winners for two years (2005 & 2007).

Photo above shows AGM for Network Veka (June 2008) Steve Davies OBE and Ron & Colette Cox from Addison Ousebank.

Regular training sessions are carried out for all members covering installation, surveying, customer care and sales techniques.

Network VEKA offers what they believe to be a unique ten Year Guarantee and deposit protection, they believe that this guarantee, exclusive to Network VEKA, cannot be bettered in the industry.

It sets out clearly what is covered and what is not. There is no small print and there are no hidden catches - everything is open and up-front.

You'll find that Network Veka members' sales consultants don't hard sell; they advise.

The surveyor will make the preparations for your installation with the minimum fuss, but with the maximum accuracy. And the actual fitting of your windows and doors will be an exercise in true craftsmanship.

That is why Network VEKA and the members provide you with quality assurance and total confidence, and why Network Veka's competitors just sell double glazing.

Remember, in the last 12 years alone Network Veka members have installed over £500million pounds worth of windows, doors and conservatories in over 150,000 homes.

Click here to ask Addison Ousebank for a quote today.  We will visit your home and take some measurements - prepare your quotation back in our offices. 

(NOTE - WE DO NOT USE ANY PRESSURISED SALES TECHNIQUES).