Privacy Policy

At Addison Ousebank we understand that your privacy and security are extremely important. Because we appreciate your trust, we will never rent or sell any of your information to a third party.

By using our Website, you consent to the collection and use of certain information by Addison Ousebank. Any changes in our privacy policy will be posted on this page so that you are always aware of what information we collect and how we use it.

What information does Addison Ousebank collect?
At the point of a sale in the shopping cart process, Addison Ousebank will gather certain information such as your name, email address, billing and shipping address, and credit card information. For your protection your credit card information is not stored in our databases. Because your products will be custom made to fit your window, your card will be charged right away in order to begin the production of your order. We do not search your computer for other information or transmit information to any other location.

Why do we gather visitor information?
The information gathered as part of your purchasing is used only to process your purchase and provide you with information about your purchase, such as order confirmations. Once you have placed your order, we may use your email address to tell you about upcoming sales, special offers and new products launches.

The information you submit online is sent securely to Addison Ousebank where authorized personnel process your order. We use sophisticated encryption and authentication tools to protect the security of your personal information, including credit cards and passwords – none of which is shared with our manufacturers.
Delivery information, including your name, phone number, and mailing address, is shared with the manufacturers and shipping companies so that you may receive your order. Furthermore, all of our vendors abide by strict privacy and security policies to ensure that this information is only used for the purposes intended – to process your order quickly, accurately and to your satisfaction

What do we do with this information?
From time to time, Addison Ousebank will send promotional emails regarding new products and offers available on our website. After signing up to receive information from Addison Ousebank you may opt out of receiving further information from Addison Ousebank at any time by following the link provided in each newsletter. If we do collect information for any other purpose, we will always inform you when we collect the information.

We take great care and caution to keep whatever information we gather safe. No personal information is ever used for 3rd party purposes.

How do we collect visitor information?
Addsion Ousebank uses a technology called "cookies," which you have the option of turning off through your internet browser. They are small pieces of information that are stored by your browser on your computer's hard drive. In no way can they harm your computer, and only the website that places a cookie on your computer is allowed to read it. Our cookies do not contain any personally identifying information, but they do enable us to deliver a customized visitor experience when you visit www.addisonousebank.co.uk For example, cookies allow us to "remember" the contents of your shopping cart.

Addison Ousebank uses third-party companies to provide tracking and analysis of information and data collected from visitors to our website. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information and data that these third parties collect on our behalf via cookies and action tags is completely anonymous. These companies are contractually restricted from using your information in any manner other than in helping us to provide you with products available on our site

What do we do to ensure your security?
To ensure your security, Addison Ousebank has gone to great lengths to guarantee that your personal information will be safe. We want to give you a worry-free ordering experience which is why our site uses Secure Server Technology (SSL 3.0) which encrypts all of your personal information. Your credit card number, e-mail address, and phone number are all protected as they travel though our shopping cart network. To further ensure the security of your personal information, Addison Ousebank has strict policies towards how its employees can use and access your personal information. Only authorized personnel are permitted access to your personal data.

What about 3rd party Links on our web site?
Our site may contain links to other sites, which may be of interest to you. These sites are not owned or controlled by Addison Ousebank and we are not responsible for their content. They will also have their own privacy and security policies, which we suggest you read

Contacting Us
If you have any questions, concerns, or suggestions regarding our privacy policy or our use of visitor information please contact our Customer Service Department using our online form, call us at 01234 825106, or write us at Addison Ousebank  Re: Privacy & Security Policy, Willow Vale, Pavenham Road, Oakley, Bedford.  MK43 7SZ

Copyright Information
All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Addison Ousebank or its suppliers, and is protected by UK and international copyright laws. All software used on this site is the property of Addison Ousebank or its software suppliers and protected by UK. and international copyright laws. The content and software on this site may be used as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site is strictly prohibited